Shipping options are shown at checkout and will vary depending on the delivery address. Please check your spam folders if you haven't received tracking information.
We try to dispatch the following day after your order is made. We send Monday-Friday. Any order made on a Friday will be sent the following Monday as we do not have courier pick ups on Saturday and Sundays or public holidays.
NZ Domestic Rates
New Zealand Nationwide Standard Shipping - $14.99nzd
New Zealand Free Standard Shipping on all Orders $149+nzd
Please allow up to two (2) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use NZ Couriers and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control. Our meals are shipped frozen and so should come overnight.
New Zealand Orders are shipped from within NZ from our Auckland warehouse.
International Delivery
Canadian Nationwide Standard Shipping (For 1-2 Dermashields) - $14.99cad
Canadian Nationwide Free Standard Shipping on all Orders $149+cad
We currently only ship within New Zealand but will be shipping to Canada soon. Contact us if you are interested in being put on our wait list.
Canadian Orders will be shipped from within Canada.
Payment Options
On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay & Union Pay.
Transactions are processed immediately and in most cases your order will be shipped the next working day. If you do need to contact us about an order please do so here.
You can also check your order by logging in.
Contact Details
Farm Medix Ltd
Business Hours NZST: Monday to Friday: 9am-5pm
Email: info@farmmedix.com
Ph: (+64) 7 958 9978